Vapi AI
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Vapi is a developer-centric voice AI platform that enables the creation of real-time, human-like phone agents. It offers low-latency orchestration of speech-to-text, large language models, and text-to-speech components, allowing for scalable and customizable voice interactions across various industries.
Overview
Real-time voice orchestration with sub-600ms latency
Integration with various AI models (e.g., OpenAI, Anthropic, Deepgram, ElevenLabs)
Multilingual support for over 100 languages
Scalability to over 1 million concurrent calls
Customizable workflows with visual decision trees
Function calling and webhook integrations
Automated testing and A/B experimentation
Compliance with SOC 2 Type II and HIPAA standards
Demo Screens
Capabilities
Customer Support Automation
Handles inbound customer inquiries, providing information and assistance without human intervention.
Appointment Scheduling
Manages scheduling tasks, including booking, rescheduling, and cancellations.
Lead Qualification
Conducts outbound calls to assess and qualify potential leads based on predefined criteria.
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Details
Creator
Vapi Inc.
Type
Externally Hosted Agent