Zendesk AI
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AI bot integrated into Zendesk’s support ecosystem.
Productivity & Knowledge
Research Agents
Overview
Zendesk’s AI help desk brings intent/sentiment analysis, intelligent routing, and automated replies embedded within its full support suite.
Demo Screens
Capabilities
Sentiment & intent analysis
Input: TextOutput: Text
#Analytics #Support
Automated replies
Input: TextOutput: Text
#Efficiency #Chatbot
Routing & escalation
Input: TextOutput: Text
#Flow #Support
AI
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Details
Creator
Zendesk AI
Type
Externally Hosted Agent