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Slack Workflows

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Handle Slack messaging and workflow routines so teams can push updates, route requests, and keep conversations moving with less manual work.

Communication

Overview

Handle Slack messaging and workflow routines so teams can push updates, route requests, and keep conversations moving with less manual work.

SKILL.md

Code
---
name: slack-workflows
description: "Slack automation and workflow builder - notifications, standup bots, approval flows, and cross-platform integrations"
version: "1.0.0"
author: claude-office-skills
license: MIT

category: productivity
tags:
  - slack
  - automation
  - workflow
  - notifications
  - bots
department: Operations

models:
  recommended:
    - claude-sonnet-4

mcp:
  server: slack-mcp
  tools:
    - slack_post_message
    - slack_create_channel
    - slack_workflow_trigger

capabilities:
  - automated_notifications
  - standup_collection
  - approval_workflows
  - cross_platform_sync
  - channel_management

languages:
  - en
  - zh

related_skills:
  - gmail-workflows
  - calendar-automation
  - crm-automation
---

# Slack Workflows

Automate Slack with intelligent workflows for notifications, standup collection, approval processes, and cross-platform integrations. Based on n8n automation patterns.

## Overview

This skill covers:
- Automated notifications and alerts
- Daily standup collection
- Approval workflows
- Cross-platform integrations
- Channel management automation

---

## Core Workflows

### 1. Daily Standup Bot

```yaml
workflow: "Async Standup"
schedule: "9:00 AM weekdays"

steps:
  1. send_prompt:
      channel: each team member (DM)
      message: |
        πŸ‘‹ Good morning! Time for standup.
        
        Please share:
        1️⃣ What did you complete yesterday?
        2️⃣ What are you working on today?
        3️⃣ Any blockers?
        
        Reply in this thread πŸ‘‡
        
  2. collect_responses:
      timeout: 2_hours
      reminder: at_1_hour
      
  3. compile_summary:
      time: "11:00 AM"
      channel: "#team-standup"
      format: |
        πŸ“‹ *Daily Standup - {date}*
        
        {for_each_member}
        *{name}*
        βœ… Yesterday: {yesterday}
        πŸ“Œ Today: {today}
        🚧 Blockers: {blockers}
        
        ---
        {end_for}
        
        *Summary:*
        β€’ {total} team members responded
        β€’ {blockers_count} blockers flagged
        
  4. flag_blockers:
      if: blockers_count > 0
      notify: manager
      action: create_thread_for_discussion
```

### 2. Approval Workflow

```yaml
workflow: "Expense Approval"
trigger: form_submission OR slash_command

steps:
  1. receive_request:
      data:
        - requester
        - amount
        - category
        - description
        - receipt_url
        
  2. route_approval:
      rules:
        - if: amount < 100
          approver: direct_manager
          
        - if: amount >= 100 AND amount < 1000
          approver: department_head
          
        - if: amount >= 1000
          approver: [department_head, finance]
          type: sequential
          
  3. send_approval_request:
      channel: DM to approver
      message: |
        πŸ“ *Expense Approval Request*
        
        *From:* {requester}
        *Amount:* ${amount}
        *Category:* {category}
        *Description:* {description}
        
        [View Receipt]({receipt_url})
        
      actions:
        - button: "βœ… Approve"
          action: approve
        - button: "❌ Reject"
          action: reject
        - button: "πŸ’¬ Ask Question"
          action: request_info
          
  4. handle_response:
      approved:
        - notify_requester: "Your expense was approved! πŸŽ‰"
        - create_task: in_accounting_system
        - log: in_expense_tracker
        
      rejected:
        - notify_requester: "Expense not approved. Reason: {reason}"
        - log: with_rejection_reason
        
  5. escalate_if_no_response:
      timeout: 24_hours
      action: remind_approver
      final_escalation: 48_hours
```

### 3. New Hire Onboarding

```yaml
workflow: "Employee Onboarding"
trigger: new_employee_added_to_HRIS

timeline:
  day_minus_7:
    - create_channels:
        - "#welcome-{name}"
        - add_to: ["#general", "#team-{department}"]
    - notify_it: "Set up laptop for {name}"
    - notify_manager: "Onboarding starts in 7 days"
    
  day_1:
    - morning:
        - post_welcome: "#general"
          message: |
            πŸŽ‰ Please welcome *{name}* to the team!
            
            Role: {title}
            Team: {department}
            Location: {office}
            
            Fun fact: {fun_fact}
            
            Say hi and make them feel welcome! πŸ‘‹
            
        - dm_new_hire:
            message: |
              Welcome to {Company}! πŸš€
              
              Here are your first steps:
              1. [Complete HR paperwork]({hr_link})
              2. [Set up your accounts]({it_link})
              3. [Meet the team]({org_chart})
              
              Your buddy is @{buddy_name} - reach out anytime!
              
    - afternoon:
        - schedule_intros: with_key_stakeholders
        
  day_3:
    - check_in:
        dm: "How's your first week going? Any questions?"
        
  day_7:
    - survey:
        question: "How was your onboarding experience?"
        scale: 1-5
        
  day_30:
    - feedback_request:
        dm: "You've been here a month! What could we improve?"
```

### 4. Incident Response

```yaml
workflow: "Incident Alert"
trigger: monitoring_alert OR manual

severity_levels:
  critical:
    - create_channel: "#incident-{timestamp}"
    - notify: "@channel in #engineering"
    - page: on_call_engineer
    - create_war_room: video_link
    - start_timer: for_resolution_tracking
    
  high:
    - notify: "#engineering-alerts"
    - assign: on_call_engineer
    - create_ticket: in_jira
    
  medium:
    - notify: "#engineering-alerts"
    - create_ticket: in_jira
    
  low:
    - create_ticket: in_jira
    - notify: next_business_day

incident_channel_template: |
  🚨 *INCIDENT: {title}*
  
  *Severity:* {severity}
  *Status:* Investigating
  *Started:* {timestamp}
  *Commander:* @{commander}
  
  ---
  
  *Affected Systems:*
  {systems}
  
  *Customer Impact:*
  {impact}
  
  ---
  
  πŸ“‹ *Actions:*
  β€’ [ ] Identify root cause
  β€’ [ ] Implement fix
  β€’ [ ] Verify resolution
  β€’ [ ] Communicate to stakeholders
  
  πŸ”— *Links:*
  β€’ [Runbook]({runbook_url})
  β€’ [Dashboard]({dashboard_url})
  β€’ [Video Room]({video_url})

resolution_flow:
  1. commander_declares: "resolved"
  2. notify_stakeholders: resolution_message
  3. archive_channel: after_24_hours
  4. create_postmortem: in_notion
  5. schedule_review: in_calendar
```

### 5. Cross-Platform Sync

```yaml
workflow: "CRM to Slack Notifications"

triggers:
  hubspot_deal_won:
    channel: "#wins"
    message: |
      πŸŽ‰ *Deal Closed!*
      
      *Company:* {company}
      *Value:* ${amount}
      *Rep:* @{sales_rep}
      *Product:* {product}
      
      Congrats! πŸš€
      
  hubspot_deal_lost:
    channel: "#sales-team"
    message: |
      πŸ“Š *Deal Lost*
      
      *Company:* {company}
      *Value:* ${amount}
      *Reason:* {loss_reason}
      *Competitor:* {competitor}
      
      Thread for learnings πŸ‘‡
      
  github_pr_merged:
    channel: "#engineering"
    message: |
      βœ… PR merged: *{pr_title}*
      by @{author}
      
      {pr_description_summary}
      
  stripe_payment_failed:
    channel: "#revenue-alerts"
    message: |
      ⚠️ *Payment Failed*
      
      *Customer:* {customer_email}
      *Amount:* ${amount}
      *Reason:* {failure_reason}
      
      [View in Stripe]({stripe_link})
```

---

## Slash Commands

### Custom Commands

```yaml
slash_commands:
  /kudos:
    description: "Give recognition to a teammate"
    usage: "/kudos @person for [reason]"
    action:
      - post_to: "#kudos"
      - format: |
          🌟 *Kudos!*
          
          @{sender} gave kudos to @{recipient}
          
          > {reason}
          
      - track: in_recognition_spreadsheet
      
  /pto:
    description: "Request time off"
    usage: "/pto [start_date] to [end_date] for [reason]"
    action:
      - create_approval: pto_approval_flow
      - update_calendar: block_dates
      - notify_team: if_approved
      
  /standup:
    description: "Submit async standup"
    usage: "/standup"
    action:
      - open_modal: standup_form
      - collect_responses: yesterday, today, blockers
      - post_to: "#team-standup"
      
  /poll:
    description: "Create a quick poll"
    usage: "/poll 'Question' 'Option 1' 'Option 2' ..."
    action:
      - create_message: with_reactions
      - track_votes: by_reaction_count
      - close_poll: after_24h_or_manual
```

---

## Channel Management

```yaml
channel_automation:
  project_channels:
    trigger: jira_project_created
    action:
      - create_channel: "#proj-{project_key}"
      - add_members: project_team
      - set_topic: "{project_name} - {project_description}"
      - pin_message: project_resources
      - archive: when_project_completed
      
  customer_channels:
    trigger: deal_closed_won
    action:
      - create_channel: "#customer-{company}"
      - add_members: [csm, sales_rep, support]
      - set_purpose: "Support channel for {company}"
      - integrate: zendesk_alerts
      
  cleanup:
    schedule: monthly
    rules:
      - archive_if:
          no_messages: 90_days
          AND:
            not_pinned: true
            not_customer_channel: true
      - notify_before_archive: 7_days
```

---

## Output Example

**Request**: "Set up a deal win notification in Slack"

**Output**:

```markdown
# Deal Win Notification Setup

## Workflow Configuration

```yaml
trigger: hubspot_deal_stage_changed
condition: new_stage == "Closed Won"

action:
  channel: "#wins"
  message: see_below
```

## Message Template

```
πŸŽ‰ *DEAL CLOSED!*

━━━━━━━━━━━━━━━━━━━━━━

🏒 *Company:* {company_name}
πŸ’° *Value:* ${deal_amount}
πŸ‘€ *Sales Rep:* @{owner_slack_id}
πŸ“¦ *Product:* {product_line}

━━━━━━━━━━━━━━━━━━━━━━

*Deal Summary:*
β€’ Sales cycle: {days_in_pipeline} days
β€’ Lead source: {lead_source}
β€’ Industry: {industry}

🎊 Congrats to the team!
```

## n8n Implementation

```javascript
// HubSpot Trigger β†’ Slack Node
{
  "nodes": [
    {
      "name": "HubSpot Trigger",
      "type": "n8n-nodes-base.hubspotTrigger",
      "parameters": {
        "eventsUi": {
          "eventValues": ["deal.propertyChange"]
        },
        "property": "dealstage",
        "value": "closedwon"
      }
    },
    {
      "name": "Format Message",
      "type": "n8n-nodes-base.set",
      "parameters": {
        "values": {
          "message": "πŸŽ‰ *DEAL CLOSED!*\n\n🏒 {{$json.company}}\nπŸ’° ${{$json.amount}}"
        }
      }
    },
    {
      "name": "Slack",
      "type": "n8n-nodes-base.slack",
      "parameters": {
        "channel": "#wins",
        "text": "={{$json.message}}"
      }
    }
  ]
}
```

## Sample Output

```
πŸŽ‰ *DEAL CLOSED!*

━━━━━━━━━━━━━━━━━━━━━━

🏒 *Company:* Acme Corporation
πŸ’° *Value:* $45,000
πŸ‘€ *Sales Rep:* @alice.chen
πŸ“¦ *Product:* Enterprise Plan

━━━━━━━━━━━━━━━━━━━━━━

*Deal Summary:*
β€’ Sales cycle: 45 days
β€’ Lead source: Inbound - Website
β€’ Industry: Technology

🎊 Congrats to the team!
```
```

---

*Slack Workflows Skill - Part of Claude Office Skills*
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